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Shipping & Delivery

Shipping policy, where we ship to, and delivery costs

Shipping Policy

We offer the following options as outlined below. Delivery Service. Standard Delivery(UK mainland only). Express Delivery(UK mainland only). We offer delivery to most offshore locations. Price is calculated at checkout based on weight and destination

How long does it take to ship and deliver my order?

We aim to dispatch all orders on the same day, provided the order is placed before 2pm. Orders placed after this time will usually ship the following day. We dispatch orders from Monday-Friday. We will not dispatch orders on weekends or bank holidays

Where do you ship to?

We can ship to most countries worldwide including: the United Kingdom, including Northern Ireland, the European Union, Norway, Switzerland, North American (United States & Canada), Australia, New Zealand and more. If you don't see your country listed

How much is delivery?

The shipping costs depend on the products ordered and the delivery destination. This will be calculated at checkout and the customer can choose their shipping option. Full shipping cost information can be found in our shipping policy. Unfortunately,

Can I collect my order in person?

As we are an online retailer unfortunately we don't offer the facility to collect orders in person from our premises as we do not have a retail store or a trade counter. Again, as we an online retailer, we do not have our products on display and ther

What if I am not home when delivery is attempted?

What happens if you are out when the delivery is made will depend on the courier. Prior to delivery, you should receive an email or SMS from the courier with options to re-arrange delivery should you be aware you will not be home. If you are out at t

I haven't received my order?

In the unlikely event that you have not received your order in the stated delivery timeframe, as a first port of call, please check the tracking information supplied to you at the time of dispatch to understand whether the shipment has been held up b