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GaraDry UK

Find the answers to the most common questions that we get asked here at GaraDry.

GaraDry FAQs & Help Centre

Popular FAQs

How do I place an order?

How do I know if my order was successfully placed?

Can I change or cancel my order?

How do I track my order?

My order is wrong/missing items

Taxes, customs and import fees

How do I place a VAT-exempt order for Channel Islands? (Jersey and Guernsey)

I Need a Quote

Ordering

Shipping Policy

How long does it take to ship and deliver my order?

Where do you ship to?

How much is delivery?

Can I collect my order in person?

What if I am not home when delivery is attempted?

I haven't received my order?

Shipping & Delivery

Returns Policy

Do you offer free returns?

Can I exchange an item?

How do I return my order?

I've not received my refund

Returns

Discount codes & promotions

What payment methods do you accept?

International bank charges

Bulk discounts and reseller accounts

Do you accept telephone orders?

Can I place an order on account?

Payments & Discounts

What height/length of threshold to order?

What weights can the thresholds withstand?

What type of door can the products be used on?

What surfaces can the thresholds be installed on?

How to install

Where is the garage door threshold installed?

Will I have enough adhesive?

Do you offer an installation service?

How long does the adhesive take to dry?

Will a GaraDry Threshold Seal Work on an Uneven Gap?

I have 2 garage doors, can I order a long threshold and cut in half?

Do you provide corner sections for your seals?

Are samples available?

Can the threshold seal be too high?

Why buy GaraDry®?

Do you offer custom lengths?

Do The Commercial Seals Come In A Continuous Length?

General Product Questions

Accessing VAT invoices

How do I contact you?

What are your opening hours?

Do you have physical stores?

Accounts & Technical

Is there a product warranty?

How long is the product warranty?

Warranty Information

Why buy from GaraDry®?

Placing, amending and tracking your GaraDry® order. Taxes and import fees.

Shipping policy, where we ship to, and delivery costs

Returning an unwanted order, exchanges and refunds. Warranty info.

Accepted payment methods, coupon codes, and bulk discounts

What size to order, suitable types of door, surfaces, and product installation

General company information and contact methods

Information of warranty length and procedure

Why choose GaraDry over the competition for your garage door weather-proofing needs

<p>Here at GaraDry&#xAE; we supply a wide range of garage door threshold seals to suit all manner of residential and commercial garage and roller shutter doors. Below are a few reasons why you should pick a GaraDry&#xAE; product...</p><h3 id="environmentally-friendly-materials">Environmentally friendly materials</h3><p>We use materials to manufacture our products that can be widely recycled. All GaraDry&#xAE; products are manufactured from PVC or aluminium.</p><h3 id="high-quality">High-quality</h3><p>GaraDry&apos;s products are designed to pass the test of time. Our <a href="https://uk.garadry.com/collections/garage-door-seal-kits">residential threshold seals</a> are made from a high-grade PVC which as opposed to cheaper rubber products will not degrade over time.</p><p>Our threshold seals will keep their shape and won&apos;t crack or become brittle when exposed to the elements.</p><p>Our PVC is also UV stabilised so it won&apos;t discolour in direct sunlight either!</p><h3 id="specially-formulated-adhesive">Specially formulated adhesive</h3><p>We know the quality of the <a href="https://uk.garadry.com/collections/adhesive-accessories/products/garadry-adhesive-and-sealant">adhesive &amp; sealant</a> used to stick your new threshold to the floor is important, so we developed our own. Specially formulated and tested with our products so we know it works. We&apos;re so confident, all of our products are supplied with a <strong>5-year warranty</strong>!</p><h3 id="manufactured-in-the-uk">Manufactured in the UK</h3><p>All of our products are manufactured here in the UK. So by supporting GaraDry&#xAE;, you&apos;re also supporting local, British businesses.</p><h3 id="rated-excellent-on-trustpilot">Rated excellent on TrustPilot</h3><p>Don&apos;t just take our word for it - GaraDry&#xAE; is rated <a href="https://uk.trustpilot.com/review/uk.garadry.com" rel="noopener noreferrer" target="_blank">excellent on TrustPilot</a> by our customers. Visit our profile and you can view genuine reviews from many happy customers!</p>

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