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What if I am not home when delivery is attempted?Updated 2 years ago

What happens if you are out when the delivery is made will depend on the courier.

Prior to delivery, you should receive an email or SMS from the courier with options to re-arrange delivery should you be aware you will not be home. 

If you are out at the time of delivery, the courier will leave a calling card with information on what to do next. This will usually involve either rearranging delivery or collecting your parcel from a drop-off point, post office or depot.

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