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GaraDry UK

Popular FAQs

How do I place an order?

How do I know if my order was successfully placed?

Can I change or cancel my order?

How do I track my order?

My order is wrong/missing items

Taxes, customs and import fees

How do I place a VAT-exempt order for Channel Islands? (Jersey and Guernsey)

Ordering

Shipping Policy

How long does it take to ship and deliver my order?

Where do you ship to?

How much is delivery?

Can I collect my order in person?

What if I am not home when delivery is attempted?

I haven't received my order?

Shipping & Delivery

Returns Policy

Do you offer free returns?

Can I exchange an item?

How do I return my order?

I've not received my refund

Returns

Discount codes & promotions

What payment methods do you accept?

International bank charges

Bulk discounts and reseller accounts

Do you accept telephone orders?

Can I place an order on account?

Payments & Discounts

What height/length of threshold to order?

What weights can the thresholds withstand?

What type of door can the products be used on?

What surfaces can the thresholds be installed on?

How to install

Where is the garage door threshold installed?

Will I have enough adhesive?

Do you offer an installation service?

How long does the adhesive take to dry?

Will a GaraDry Threshold Seal Work on an Uneven Gap?

I have 2 garage doors, can I order a long threshold and cut in half?

Do you provide corner sections for your seals?

Are samples available?

Can the threshold seal be too high?

Why buy GaraDry®?

General Product Questions

Accessing VAT invoices

How do I contact you?

What are your opening hours?

Do you have physical stores?

Accounts & Technical

Is there a product warranty?

How long is the product warranty?

Warranty Information

Why buy from GaraDry®?