Taxes, customs and import feesUpdated 2 months ago

Prices displayed on our website are in British Pounds and inclusive of UK VAT at the current standard rate.

Please note that shipments sent outside of the United Kingdom may be liable for import taxes, duties, and clearance fees which will be collected by the courier before the delivery of your order. This amount is usually calculated based on the value of goods and the type of goods being imported. For more information please contact your local customs office. Orders placed for delivery outside of the UK will be exempt from UK VAT, and this will be removed from the total and not be charged at checkout.

You will usually be contacted by the courier in question prior to the delivery of the goods by email in order to pay these fees online.

GaraDry is registered for Norway's VOEC scheme, meaning that orders shipped to Norway will be inclusive of Norwegian VAT at the current standard rate.

What are these fees for?

Sales tax (such as VAT, MwsT, T.V.A. or GST) is a tax payable on goods and services. Items exported from the UK are exempt from UK VAT and VAT at your country's standard rate will be due instead. Depending on the country of export and the product ordered there may also be customs duty charged. The courier may also charge a 'handling fee'.

Unfortunately we are unable to calculate these fees in advance, and you will need to contact your local customs office for more information.

What if I don't pay these fees?

If you do not pay the fees due, your order may be returned to us for a refund and a handling fee may be deducted from your refund.